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Intro

My Role

Web Designer

Year

2021

Azio is a design-focused keyboard brand that creates premium workspace essentials.

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To reflect their minimalist, design-focused philosophy, I redesigned their Shopify website with a brand-coherent style guide and updated their visual design to a modern, sleek aesthetic.

Problem

1. Brand consistency and visual coherency in the website design

2. Lack of mobile-friendly format when majority of audience are mobile users

Process

1

Discover

Audit and analyze the existing user experience.

2

Define

Develop ideas for improved user journey and consistency.

3

Design

Iterate and tweak design with feedback from team.

How can we create a user experience on the website that is consistent with the brand and builds trust?

Brand Reputation

The first impression of visitors to the website is the homepage so I added a full-screen banner for more impact.

 

Trust badges underneath the main banner build consumer trust in the brand and adding in an "About" section gives a stronger statement of the history and mission of the brand.

Before

Old-Website-Homepage

After

New-Website-Homepage

Visual Hierarchy

Decreasing the space on the borders and increasing the negative space between sections adds more focus on the subject.

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The main focus are the feature images, sections second, and descriptions last. I organized the cluttered text into clickable tabs.

Before

Old-Website-Product

After

New-Website-Product

Compatible Mobile-Version

Looking at the website traffic, most of the consumers are mobile users however Azio's website was not optimized for mobile-format so I created a user-friendly mobile experience.

Before

Old-Mobile-Homepage
Old-Mobile-Homepage

After

New-Mobile-Homepage

Outcomes + Reflections

Contributed to a measurable lift in performance, including a ~1% increase in overall conversions, around 65% improvement in mobile checkout rates post-launch in the first 3 months.

Given more time, I would have conducted post-launch user surveys to complement the quantitative results with qualitative insights and better understand the overall user experience.

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